Webalizer stats not updating cpanel
This time we were told development has been informed and they’d get back to us most likely Monday since it was Friday night already.To our surprise development was a little quicker and the level3 technician helping us said the developer working on the issue had a manual patch fix that may work.They offered to apply it to the servers at which point we declined.The reason being we have a lot of servers and having c Panel attempting to repair all these users seemed to not be a wise solution.The following command should be used manually to update client stat.please try the following command (via root SSH access).
Unfortunately it was not the case and once again back to c Panel asking for help.
This especially true when there was no guarantee and there was an official fix being worked on that would be passed through quality assurance then released.
This news came on March 24th and it’s now and it’s been over a week without this officially being pushed out to all c Panel builds as far as I can tell.
So unfortunately for us we’re going to continue to deal with this problem. I doubt it at this point based on how long this has been and the fact you cannot get a response on their forums about it and their support people are taking a long time to admit there is even a problem.
If I was big on conspiracies I’d say it’s some big provider paying c Panel to do this as this provider is probably unlimited bandwidth.